- Practical goal setting
- BACP credential
- Bereavement experience
About Michelle
Michelle Robinson-Hayes is a BACP counsellor with ten years' experience supporting people facing stress, anxiety, grief, low self-esteem, mood difficulties and life changes. She works with adults on issues such as addictions, relationship and intimacy concerns, parenting strain, career challenges and coping after trauma or disaster. She also helps with eating and sleeping problems, ADHD and compassion fatigue.
Michelle uses a practical, conversational style. Sessions focus on what matters to the person in front of her. She combines listening with straightforward strategies and exercises to help people manage symptoms and make small changes day to day.
Her background includes senior management in corporate settings, where she led teams, set targets and delivered training. That experience informs her clear approach to goal setting and practical problem solving in therapy.
Michelle founded The Listening Tree to offer more affordable counselling and hypnotherapy in her area, and has run that practice for over eight years. She has taught counselling and hypnotherapy up to level 5 and provides supervision to other counsellors.
She has substantial experience with bereavement work, including more than 150 placement hours with CRUSE. Michelle has also delivered mentoring for students and worked with employee assistance helplines and telephone and video counselling services.
Michelle is based in the United Kingdom and carries the BACP credential. If you want to explore practical support for coping with life changes or recovery after a disaster, she can help you map out next steps and realistic goals.
How her approaches fit into online therapy
Client-Centred Therapy focuses on listening and understanding the person's own priorities. It helps people clarify what matters to them and build confidence to make changes. Cognitive Behavioural Therapy, or CBT, looks at how thoughts, feelings and actions interact and offers practical techniques to reduce anxiety, manage mood and change unhelpful patterns.Finding the right approach is part of the work. Michelle will talk with each person about needs, goals and preferences and together decide which methods to try first. She adapts the plan as progress is made, keeping things collaborative and goal-focused.
For practical arrangements, please confirm available session formats before booking, as current options are not listed here. Many people find online sessions useful because they fit around work or family commitments, reduce travel time and allow shorter check-ins when needed. Discussing which approach and which session pattern will suit your routine is a normal early step in starting therapy with Michelle.
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
10+ years
Credentials
United Kingdom
Languages
English
Frequently asked questions
What kinds of concerns does Michelle address?
Michelle works with stress, anxiety, depression, grief and self-esteem issues, as well as addiction, career strain, ADHD and coping with life changes including natural or human-caused disaster.
How would you describe her therapeutic style?
She takes a practical, conversational approach that emphasises listening and everyday strategies. Sessions focus on setting achievable goals and trying out simple exercises between meetings.
What experience does she bring to sessions?
She has ten years of counselling experience plus a background in senior corporate management, training and coaching which shapes her clear, organised way of working.
What professional credential does she hold and where is she based?
Michelle is BACP credentialed and works from the United Kingdom.
Which languages are supported for sessions?
Sessions are offered in English.
Can international clients work with her?
She is able to accept international clients; please check practical arrangements when booking.
How are sessions paid for and what does it cost?
Costs vary with location and therapist availability and sessions use a subscription that can be cancelled at any time.
What are the first steps to begin working with Michelle?
Click the Start Therapy button, complete the short matching questionnaire, and schedule according to the therapist's availability.