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Carlie Machell-Kay

Carlie Machell-Kay

NCPS

United Kingdom

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In their wordsCompassionate counsellor for trauma and relationships

Key details

Credentials
NCPS
Registration
NCPS, United Kingdom / NCS21-02650
Experience
7 years
Languages
English
Location
United Kingdom

Details come from information the therapist supplied to BetterHelp.

  • Psychodynamic focus
  • Trauma-informed
  • Friendly and approachable

About Carlie

Carlie Machell-Kay is a counsellor who supports people facing stress, anxiety, trauma, relationship strain and grieving. She also helps with parenting concerns, addictions, low self-esteem, anger and coping with life changes. Carlie uses a straightforward, conversational style and aims to make therapy feel approachable and practical.

Carlie trained as a psychodynamic counsellor and holds the NCPS credential. She qualified as a therapist seven years ago and has worked in mental health-related roles for over 25 years prior to qualifying. Much of her work has focused on trauma and relationship difficulties, including experience in women’s mental wellbeing and domestic abuse settings.

Her past roles and interests have also involved neurodiversity and brain injury, and she says this gives her a practical sense of what people and families face. Carlie tailors sessions to what each person needs rather than using a single formula. She aims to help people understand how past relationships influence present feelings and behaviours.

Carlie also draws on narrative and trauma-focused approaches when helpful, encouraging people to tell their story and to work through traumatic reactions in ways that suit them. She describes her manner as friendly and approachable and offers coaching-style support alongside counselling when appropriate.

Sessions are designed to be collaborative, with goals set together. People interested in starting are invited to use the platform’s Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist’s availability.

How her approaches shape online therapy

Client-Centred Therapy focuses on listening and responding to each person’s experience. The counsellor follows the person’s lead, helping them find their own solutions and make sense of feelings. It is often used for issues like anxiety, low self-esteem and relationship stress.

Psychodynamic Therapy looks at how past relationships influence present behaviour and emotions. Sessions can help people notice repeating patterns and understand the roots of their reactions, which can be useful for long-standing relationship difficulty and trauma-related concerns.

Carlie will work with a person to decide which approach or mix of approaches fits best. She aims to be collaborative, checking goals and adjusting the way she works as needs and preferences become clearer.

If you are considering online sessions, confirm the specific session formats available before booking. Online work can make it easier to fit therapy into a busy life, reduce travel time, and allow shorter check-ins when schedules demand it. It can also offer options for people who prefer not to be on camera or who need lower-bandwidth alternatives. Ask about the session types offered when you match so you can choose what suits your day-to-day routine.

Areas of expertise

Primary focus

Stress, AnxietyRelationship issuesFamily conflictsTrauma and abuseParenting issues

Also works with

Additional focus areas

AbandonmentAdoption and foster careAging and geriatric issuesAttachment issuesAutism and Asperger SyndromeAvoidant personalityBDSM, kink, and alternative sex cultureBlended family issuesBody imageCancerCaregiver issues and stressChronic pain, illness, and disabilityCo-morbidityCodependencyCommitment issuesCommunication problemsControl issuesCoping with natural or human-caused disasterDependent personalityDivorce and separationDomestic violenceDrug and alcohol addictionEmptinessFamily of origin issuesFamily problemsFatherhood issuesFirst responder issuesForgivenessGuilt and shameHIV / AIDSHoardingImmigration issuesImpulsivityInfidelityIntellectual disabilityIsolation / lonelinessJealousyLife purposeMen's issuesMidlife crisisMoney and financial issuesMood disordersNarcissismObsessions, compulsions, and OCDPanic disorder and panic attacksParanoiaPostpartum depressionPost-traumatic stressPregnancy and childbirthPrejudice and discriminationProcess addiction (porn, exercise, gambling)Seasonal Affective Disorder (SAD)Self-harmSelf-loveSexual assault and abuseSexual dysfunctionSexualitySmoking / vaping cessationSocial anxiety and phobiaTraumatic brain injuryWomen's issuesWorkplace issuesYoung adult issues

Therapeutic approaches

Client-Centered TherapyNarrative TherapyPsychodynamic TherapyTrauma-Focused Therapy

Experience

7+ years

Credentials

United Kingdom

Languages

English

Frequently asked questions

What concerns does this counsellor help with?

Carlie supports people with stress, anxiety, trauma and relationship problems. She also works with grief, parenting strain, addictions, anger and low self-esteem.

How would she describe her way of working?

She works in a friendly and approachable manner and tailors sessions to each person. Conversations tend to be practical, with attention to how past relationships affect current feelings and behaviour.

What is her clinical background?

Carlie qualified as a therapist seven years ago and brings over 25 years of prior experience in mental health-related roles. She has specialised experience with trauma and relationship issues.

Which credential does she hold and where is she based?

She holds the NCPS credential and is based in the United Kingdom.

Can I work with her if I live outside the UK?

Sessions are offered to international clients as well as people in the United Kingdom. Conversations are held in English.

What session formats are available?

Please confirm current session options before booking, as the therapist's biography does not list specific formats. Check the platform when you match to see what is offered.

How much do sessions cost?

Costs vary with location and therapist availability; sessions use a subscription that can be cancelled at any time.

How do I begin working with Carlie?

Use the Start Therapy button, complete a short matching questionnaire, and schedule sessions according to the therapist's availability.

No rush

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